Tenant Resources

The following sections will guide you through a number of useful resources and information. These sections can be navigated via the main menu above.

Online Applications

The following sections will guide you through a number of useful resources and information. These sections can be navigated via the main menu above.
ONLINE APPLICATION
I am interested in applying, where can I get an application?
Using the button above you can apply online, if you need a physical application please email leasing@tiekc.com
Are there any fees related to applying for rentals?
Yes, there is a non-refundable screening fee. Please see our application page for more details and requirements. We will not process your application(s) until we receive the screening fee.
How much is the Security Deposit?
The security deposit is usually equal to one month’s rent. This could vary, depending on the property owner’s request and the results of your application. The security deposit is that and only that, the security deposit. It cannot be used as your last month’s rent.
Why do so many rentals say "No Pets"?
It is usually because the property owners have had bad experiences allowing pets in the past. Also, depending on the type of pets, the homeowner’s insurance may not allow them.

If a property owner will consider pets, it will be stated in the listing. However, there will be a separate pet deposit in addition to the required security deposit and monthly pet rent. All pet approvals are up to the owner of the proposed property.
How long before I know if my application has been approved?
We usually have the results back with 24-48 hours of submitting your application to the property manager and paying the application fee.  Please be sure to complete all the requested information on the application.  The process will only be delayed if you do not provide complete information.
When can I move in?
The actual date will depend on the condition of the property.  Before you can move in:
Any final touchups, cleaning, finishing repairs, etc., needs to be completed.
Lease paperwork needs to be signed
Rent needs to be received.
We need to conduct a move in walk-thru
After, and only after, these steps have been completed can you start to move in.  You cannot store any belongings in a garage or other out building until then.

Utilites

Below is a list of utility providers most commonly used by our tenants.
Please provide your account numbers and insurance policy numbers in the form below.
I am interested in applying, where can I get an application?
Using the button above you can apply online, if you need a physical application please email leasing@tiekc.com
Are there any fees related to applying for rentals?
Yes, there is a non-refundable screening fee. Please see our application page for more details and requirements. We will not process your application(s) until we receive the screening fee.
How much is the Security Deposit?
The security deposit is usually equal to one month’s rent. This could vary, depending on the property owner’s request and the results of your application. The security deposit is that and only that, the security deposit. It cannot be used as your last month’s rent.
Why do so many rentals say "No Pets"?
It is usually because the property owners have had bad experiences allowing pets in the past. Also, depending on the type of pets, the homeowner’s insurance may not allow them.

If a property owner will consider pets, it will be stated in the listing. However, there will be a separate pet deposit in addition to the required security deposit and monthly pet rent. All pet approvals are up to the owner of the proposed property.
How long before I know if my application has been approved?
We usually have the results back with 24-48 hours of submitting your application to the property manager and paying the application fee.  Please be sure to complete all the requested information on the application.  The process will only be delayed if you do not provide complete information.
When can I move in?
The actual date will depend on the condition of the property.  Before you can move in:
Any final touchups, cleaning, finishing repairs, etc., needs to be completed.
Lease paperwork needs to be signed
Rent needs to be received.
We need to conduct a move in walk-thru
After, and only after, these steps have been completed can you start to move in.  You cannot store any belongings in a garage or other out building until then.

Tenant Online Portal

Tenants can access their online portal via this link:
Tenant Online Portal

Repair Requests

Before submitting a repair request please review the tips below and try the suggestions listed to fix your issue. All repair requests should be submitted via your online tenant portal for quickest response. Please use the button below to navigate to your portal login.

Tenant Online Portal

If there is no air coming out of the vents, check condition of air filter & replace if needed. Standard size is (16x25x1)
Make sure thermostat is set on AUTO not FAN
If you have a light switch in your furnace closet, put it to the “on” position.
If unit is frozen outside turn thermostat to “off” so unit defrosts.
‍If door is removed to access filter, it must be secured properly in order for unit to turn back on.
Safety feature will not allow gas to get to pilot light unless the vent cover is securely attached. This may be indicated with a flashing light.
Check condensation line/tube when water is around furnace area.
Check breaker box to ensure breaker has not tripped.