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[/vc_column][vc_column width=”2/3″]If a property owner will consider pets, it will be stated in the listing. However, there will be a separate pet deposit in addition to the required security deposit and monthly pet rent. All pet approvals are up to the owner of the proposed property.[/vc_toggle][vc_toggle title=”How long before I know if my application has been approved?”]We usually have the results back with 24-48 hours of submitting your application to the property manager and paying the application fee. Please be sure to complete all the requested information on the application. The process will only be delayed if you do not provide complete information.[/vc_toggle][vc_toggle title=”When can I move in?” el_id=”utilities”]The actual date will depend on the condition of the property. Before you can move in:
After, and only after, these steps have been completed can you start to move in. You cannot store any belongings in a garage or other out building until then.[/vc_toggle]
[vc_separator color=”black”][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][/vc_section][vc_section][vc_row][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″]Please provide your account numbers and insurance policy numbers in the form below.[/vc_column_text][vc_tta_accordion style=”modern” active_section=”1″ css_animation=”none” collapsible_all=”true”][vc_tta_section i_icon_fontawesome=”fas fa-bolt” add_icon=”true” title=”Electric” tab_id=”1675479399852-e2f6e37b-b424″][vc_column_text]KCP&L
all 816-471-5275
or toll-free 1-888-471-5275
KCPL Start or Stop Service[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-tint” add_icon=”true” title=”Water” tab_id=”1675479399853-0e6a0e40-b5eb”][vc_column_text]Kansas City Water
all 816-513-1313
Start or Stop Service[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-burn” add_icon=”true” title=”Gas” tab_id=”1675480293786-0041e486-ea3c”][vc_column_text]MGE
Missouri Gas Energy [/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-wifi” add_icon=”true” title=”Internet/Phone/Cable” tab_id=”1675480080665-8207f407-814b”][vc_column_text]Cable/Internet
Comcast
Google Fiber
Google Fiber[/vc_column_text][vc_empty_space][/vc_tta_section][/vc_tta_accordion][vc_empty_space el_id=”responsibilities”][vc_separator color=”black”][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][/vc_section][vc_section][vc_row][vc_column width=”1/6″]
[/vc_column][vc_column width=”2/3″]After hours, on weekends and holidays, you can call our emergency phone for EMERGENCY purposes ONLY. An emergency would be a situation that MUST be dealt with after hours and CANNOT WAIT until regular business hours. This might include no heat, a building fire, a break-in, a significant water leak, or other TRUE emergency situations.[/vc_toggle][vc_toggle title=”Move Ins:”]Before moving into your new home, please call our office and make arrangements to pick up keys. Please call the utility companies (electric, gas etc) and put the utilities which are your responsible for into your name prior to move in.[/vc_toggle][vc_toggle title=”Move Outs:”]Please make sure the unit is left in the same condition that you found it when you moved in. Please return rental property keys to our office or make other arrangements with the property management team prior to move out.[/vc_toggle][vc_toggle title=”Maintenance:”]Please let us know as maintenance issues arise in your residents. We would rather have items repaired before they cause additional damage or get worse. We prefer to be proactive in keeping the property in good working order.[/vc_toggle][vc_toggle title=”Rents:”]Rents are due on or before the 1st of each month. We accept personal checks, bank checks, money orders, and cash when deposited to our bank account and you provide a printed receipt.
Use this form to submit payment receipt.[/vc_toggle][vc_toggle title=”Notices:”]Proper notice must be giving in writing when moving out of an apartment or terminating a lease. Please refer to your lease or speak directly to a property manager.[/vc_toggle][vc_toggle title=”Pets:”]Pets are not permitted in our units unless prior approval has been granted prior to move in or subsequent approval has been given for existing tenants. Certain types of pets or dog breeds may not be permitted at all. Please check with the management team.[/vc_toggle][vc_toggle title=”Trash:”]It is the tenant’s responsibility to assure that the trash is placed curbside on trash pickup days. Tenants must also pull the trash barrels back onto the property after pick up. Do not over fill the barrels at any time. The trash pick schedule will vary depending on your address and may be delayed one day due to holidays. Trash must be place in covered trash barrels or in securely tied plastic bags. At our larger properties we may have an on site dumpster or other arrangements may be in place so get this information prior to move in. Recycling is the responsibility of the tenants and follows the same schedule as above.[/vc_toggle][vc_toggle title=”Insurance:”]Tenants are responsible to obtain their own rental insurance. Your personal property is not covered by any other insurance. Please speak to your insurance agents to establish your own rental policy.[/vc_toggle][vc_toggle title=”Common Areas:”]Personal items are not to be stored in the common areas of the building unless otherwise specified. The obstruction of common areas can be a fire hazard, so never block hallways, back doors, stairwells, egresses and the like. Do not store items in any utility rooms as this can be a fire hazard. Do not store items next to any furnace or hot water heater as this can be a fire hazard and may also block proper air flow to mechanical systems.[/vc_toggle][vc_toggle title=”Noise:”]Please be courteous to your neighbors. Please keep noise down especially in the early morning hours and after 9pm. Please no loud parties, excessive traffic, or hanging out in the common areas of the property.[/vc_toggle][vc_toggle title=”Snow:”]The winters in Kansas City metro can be quite unpredictable. Please use caution when entering and exiting your property during periods of snow, ice, sleet and rain. Ice may not be visible or may accumulate overnight or during periods of melting and refreezing. Please use extra caution at all times.[/vc_toggle][vc_toggle title=”Mowing:”]Mowing is generally not provided, however in some cases this service will be provided, and notated on your lease. For a reputable and affordable mowing company, we recommend our preferred vendor Thompson & Sons Lawns.[/vc_toggle][vc_separator color=”black” el_id=”tenantportal”][/vc_column][vc_column width=”1/6″]
[/vc_column][/vc_row][vc_row][vc_column width=”1/6″][/vc_column][/vc_row][/vc_section][vc_section][vc_row][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″]Tenants can access their online portal via this link:
Use the form below to submit verification of cash deposit to our bank account.
Before submitting a repair request please review the tips below and try the suggestions listed to fix your issue. All repair requests should be submitted via your online tenant portal for quickest response. Please use the button below to navigate to your portal login.
[/vc_column_text][vc_toggle title=”Fireplace Issues”]Press the red igniter button several times to get gas through line before it will light.[/vc_toggle][vc_toggle title=”Plumbing & Toilet Issues”]
[/vc_toggle][vc_toggle title=”Garbage Disposal”]
To sharpen blades, put ice cubes in disposals and turn on without water.
[/vc_toggle][vc_toggle title=”Electrical Outlets are Not Working”]
[/vc_toggle][vc_toggle title=”Dishwasher”]
[/vc_toggle][vc_toggle title=”Low Water Pressure”]
[/vc_toggle][vc_toggle title=”No Hot Water”]
[/vc_toggle][vc_toggle title=”Leak in Ceiling”]
[/vc_toggle][vc_toggle title=”Pest Control”]
[/vc_toggle][vc_toggle title=”Clogged Drains”]
[/vc_toggle][vc_toggle title=”Cleaning Tips”]
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